Last Updated: 10 June, 2022

Product Science, Inc. (“Product Science,” “we,” or “us”) is committed to protecting the privacy of its users and providing a safe and secure user experience. This privacy policy details how data about you is collected, used, and shared when you access our website (the “Product Science Site”), mobile application(s), and services or interact with us (collectively, the “Product Science Services”).

Applicability of Privacy Policy

This Privacy Policy applies to all information we collect through the Product Science Services from current and former Product Science users and visitors. This policy also covers our treatment of any personally identifiable information that our business partners share with us.

What Personal Information We Obtain and Use

Product Science uses information that you provide when you create a Product Science account, information that you upload to the Product Science Services, and information automatically collected about you when you interact with the Product Science Services.

Information You Provide to Create a Product Science Account

When you subscribe for or use the Product Science Services, or contact us for information, we collect the following personal information directly from you:  your full name, your email address, and, if applicable, the name of your company.  By voluntarily providing us with this data, you are consenting to our use of it in accordance with this Privacy Policy.

Information You Provide Additionally

If in the course of using the Product Science Services you opt to provide additional information, then this information will be used in accordance with this Privacy Policy. You may directly revise, correct, or delete the personal information you provide via your Product Science user account or by contact us at

Information Automatically Collected from You

In addition, the Product Science Site may also automatically receive information on our server from each user’s browser and from Product Science cookies and from third-party cookies from our web host, which is limited to essential cookies providing information on your session: user browser type, location, when you register, when you log in and when you use links to third party websites provided by the Product Science Services.  Product Science or its trusted vendors collects this data to operate effectively and provide better quality experiences.

For more information about cookies, and how to disable cookies, visit Note that certain of the Product Science Services require certain cookies to be enabled; if all cookies are disabled, not all Services may be available to you. Certain aspects and features of the Product Science Services are only available through the use of cookies, so if you choose to disable or decline Cookies, your use of the Product Science Services may be limited or not possible.

Information We Receive from Third Parties

We do not receive personal information from third parties.

How Product Science Uses Personal Information

Product Science stores and uses personal information it collects primarily to operate effectively and provide better quality experiences, but also to:

  • Provide, maintain and improve the Product Science Services;
  • Communicate with you, manage our relationship with you, which includes sending administrative information to you, such as changes to our terms, conditions, and policies, and respond to customer and prospective customer queries;
  • Help protect the safety of our users, which includes, without limitation, blocking suspected spammers, investigating and addressing abuse and enforcing the Product Science Terms of Service and this Privacy Policy;
  • Inform you of updates to the Product Science Services, security alerts and other support and administrative messages;
  • Communicate with you about products, services, offers and provide other news and information we think will be of interest to you (for information about how to opt out of these communications, see “Choices” below);
  • Monitor and analyze trends, usage and activities in connection with the Product Science Services to improve your experience and our service offerings;
  • Diagnose or fix technological issues; prevent fraud or criminal activities, misuse of our products or services and ensure the security of our IT systems, architecture and networks;
  • Comply with legal obligations and legal process;
  • Respond to requests from public and government authorities, including public and government authorities outside your country of residence; and
  • Protect our operations.

External Websites and Services

The Product Science Services may contain from time to time links to third-party websites or applications. Product Science has no control over the privacy practices or the content of any of these websites or applications. As such, we are not responsible for the practices employed by websites or services linked to or from the Product Science Services, including the information or content contained therein. Please remember that when you use a link to go from the Product Science Services to another website or applications, our Privacy Policy does not apply to third-party websites or services. You should check the applicable third-party privacy policy and terms of service when visiting any other websites or applications, and before providing any personal information to such external websites or applications. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.

How We Share Personal Information

We will share the personal information that we collect and receive only with trusted third parties and business partners and only as necessary or appropriate to help us provide services to you, such as:

  • Hosting service providers,
  • CRM platform integrated to collect and manage our contacts,
  • Our attorneys, accountants, auditors or other advisors, and
  • Other third-parties for any purpose with your consent or otherwise at your direction.

For the hosting of and data storage for the Product Science Services, the Product Science Services and related databases are hosted on servers located in the United States. In the event of a merger, reorganization, dissolution or similar corporate event, or the sale of all or substantially all of our assets, we expect that the information that we have collected, including personal information, would be transferred to the surviving entity in a merger or the acquiring entity.  If we are involved in a merger, acquisition or asset sale, or in the unlikely event of a bankruptcy, liquidation or receivership of our business, and your personal information becomes subject to a different privacy policy, we will provide affected users notice through the Product Science Services.

Finally, we may also share such personal information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the lawful requests by governmental, self-regulatory or other public authorities (including for the purpose of meeting national security or law enforcement requirements); (b) to enforce our terms of use or to protect the security, quality or integrity of the Product Science Services; and/or (c) to exercise or protect the rights, property, or personal safety of Product Science, our users, or others. Information shared by Product Science remains subject to this Privacy Policy.

Selling Personal Information

Product Science does not rent or sell your personal information to third parties without your consent.

Cross-Border Storage and Processing

Product Science operates from the United States of America, and the personal information we collect or receive is stored and processed in the United States of America. Product Science may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world subject to the provision of this Privacy Policy. If you are located outside of the U.S. in a jurisdiction with laws governing data collection and use that may differ from U.S. law, please note that we may maintain or transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which Product Science or its affiliates, or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

Opt-Out Choices, Notifications, and Retention of Information

Product Science provides you with the opportunity to opt out of receiving certain types of communications such as marketing communications. You may opt out of receiving promotional communications from us by following the instructions in those communications or via email at If you do opt out, we may still send you non-promotional communications, such as information about your account or your use of the Product Science Services. By using the Product Science Services, you agree that we may communicate with you electronically.

If you deactivate your account or request that Product Science delete your personal information, we may still retain certain data and information associated with your account for record-keeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our website or our users, or take other actions otherwise permitted by U.S. State and federal law.  In addition, if certain information was previously provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.

How We Keep Personal Information Secure

Your personal information is protected by commercial reasonable physical, electronic and procedural safeguards in compliance with applicable U.S. federal and state regulations and industry standards. We use computer safeguards such as firewalls and data encryption. In addition, we enforce physical access controls to our offices and files, and we do not authorize access to users’ personal information except for those personnel who require such access to fulfill their job responsibilities. Despite our efforts to ensure security, we cannot guarantee that personal information may not be accessed, disclosed, altered, or destroyed by a breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well, including, without limitation, never sharing the username and password used in connection with your participation in the Product Science Services.

Information from Minors

We do not knowingly solicit, collect or share information from any individuals under the age of 18.

Rights of California Consumers and Residents

Under California law, specific disclosures are required, and California residents have additional rights regarding their personal information. You can download a printable copy of this Privacy Policy

  • California Consumer Protection Act

The following details the categories of Personal information that we collect and have collected over the past twelve (12) months:  contact information, including full name and email address; and customer service information.

Over the past twelve (12) months, we have not disclosed any personal information only with trusted third parties and business partners and only as necessary or appropriate to help us provide services to you, but in the future, we expect to disclose the following categories of personal information to service providers or other parties for business purposes:  contact information, including full name and email address; information you submitted for purposes of accessing or using the Product Science Services.

Based on our understanding of the term "sell" under the CCPA, we do not sell your personal information. You may directly revise, correct, or delete the personal information you provide via your Product Science user account. Alternatively, California residents may make a request at to exercise their rights, request copies of the data collected about them in the past 12 months, request that their personal information collected by Product Science be deleted, or to exercise their right to opt out.  Such request must include sufficient information to allow us to verify that you are the person (or such person’s agent) about whom we have collected personal information and describe your request in sufficient detail to allow us to understand, evaluate, and respond to it. Opt-out requests may be canceled by making an opt-in request via your user account or by contacting us at  We will work to respond to your valid request within 45 days of receipt. We will not charge you a fee for making a valid request unless your valid request(s) is excessive, repetitive, or manifestly unfounded. If we determine that your valid request warrants a fee, we will notify you of the fee and explain that decision before completing your request.

  • California Do Not Track Disclosure

Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. We do not currently respond to Do Not Track browser settings or signals. For information about Do Not Track, please visit:

  • California Online Privacy Protection Act

CalOPPA requires a person or company in the United States that operates websites collecting personally identifiable information from individual consumers residing in California to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared and to comply with this Privacy Policy. See more at:


This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may update this Privacy Policy from time to time. We will place any updates to this Privacy Policy on our website at We encourage you to periodically review this page for the latest information on our privacy practices. You can always check the “last updated” date at the top of this document to see when the Privacy Policy was last changed. You may also request a paper copy of the Privacy Policy by contacting us at You are bound by any changes to the Privacy Policy by using the Product Science Services after such changes have been posted.

Dispute Resolution

Any dispute concerning the Product Science Services (including our use of your personal information) will be resolved per the dispute resolution provision in our Terms of Service. The Terms of Service govern your use of the Product Science Services. Please take a few minutes to read our Terms of Service before using the Product Science Services.

Contact Us

To communicate with our personnel responsible for data protection and compliance and/or to exercise your rights under this Privacy Policy, please email